Privacy Policy

This policy explains how UNIQSIGN Web Solutions (“UNIQSIGN”, “we”, “us”) handles personal data collected through uniqsign.com. We handle personal data in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

1. What we collect

• Enquiry details: your name, email address, company, the service you’re interested in, your budget range and the message you send through the contact form or by email.
• Technical data: your IP address, browser type and the time of submission, recorded with form submissions and in standard server logs to prevent abuse and keep the site secure.

We do not ask for sensitive personal data, and we ask that you don’t include any in your message.

2. How we use it

• To read and reply to your enquiry and prepare proposals or quotes you request.
• To protect the website against spam and misuse.
• To meet legal, accounting and contractual obligations if you become a client.

We do not sell your personal data and we do not use it for unrelated marketing without your consent.

3. Consent

By submitting the contact form, you consent to us using your details for the purposes above. You can withdraw your consent at any time by emailing us.

4. Who we share it with

We only share data with service providers that help us run the website and handle email, such as our web hosting and email providers. They may process data in Malaysia or other countries and are expected to protect it appropriately. We may also disclose information where required by law.

5. How long we keep it

Enquiries that don’t lead to a project are kept for a reasonable period, typically up to 24 months, in case you get back in touch, and are then deleted. Information about client projects is retained for as long as needed to provide the service and meet legal and accounting requirements.

6. Cookies and analytics

This website does not use advertising or tracking cookies. If we introduce analytics in future, we will update this policy and, where required, ask for your consent.

7. Security

We use secure connections (HTTPS), restrict access to enquiry data and apply reasonable technical safeguards. No method of transmission or storage is completely secure, but we work to protect your information.

8. Your rights

You may ask to access the personal data we hold about you, request corrections, or ask us to delete it or stop processing it, subject to any legal obligations. Email us and we’ll respond within a reasonable time.

9. Third-party links

Our website may link to other sites. We’re not responsible for their content or privacy practices.

10. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows the latest version.

11. Contact us

For any privacy questions or requests, email hello@uniqsign.com.